Being a manager is hard work, but it’s harder if you’re stumbling over your own mistakes. The biggest problem managers face is problem solving itself. When the inevitable arise, it’s your job to turn problems into opportunity.
Here are common management behaviours that make managers seem weak, along with ways to kick these habits, such as frontline management training and bolstering employee confidence:
Continually Break Your Word
Managers who break their word breed resentment and destroy trust. Ineffective managers do little to build employee trust. In fact, they tend to do the opposite. As employees’ trust diminishes, so does the quality of work they produce.
How to Kick this Habit
It’s better to err on the side of promising to do less for your employees than do more. If you promise to extend yourself beyond what you’re capable of doing, you’ll let your employees down at some point. Established training organisations, like Gateway Training Academy, offer courses that develop skills for effective team performance and promote teamwork. This boosts manager-employee relationship and business production.
Reprimand Your Employees Publicly
Ineffective managers normally reprimand and even ridicule their employees in front of other staff. This often happens, as they want to solve an issue immediately and on the spot. Managers sometimes do this because they want look and feel as if they’re in control, especially when they feel they aren’t.
How to Kick this Habit
Solve issues in private. Addressing a staff member in private shows you care about their feelings and are interested in their long-term success and trivial needs. To learn how to professionally manage these issues, enrol in certificate training in frontline management. This program will improve your skills in implementing business plans, promoting teamwork and cooperation, providing quality customer service, and recruiting staff members.
It isn’t your job to be the smartest person in the office, but to fill the room with the smartest, most capable and most hardworking people. Despite the weight of these responsibilities, you should be able to make your environment a fun place to work. Being a successful manager means ending up with an energized workforce that works hard, instead of employees making alibis to arrive late or call in sick.