An Independent Tracker: Solving EMR Errors

Electronic Medical Record

Standardized training (e.g. Dragon® program) for electronic medical records (EMR) implementation is crucial for any medical institution. However, there is yet another critical aspect to look at when it comes to EMRs. That is a governing body or any independent board that can track your errors. 

The rationale behind an EMR error-tracking board

As published in, hospitals that cannot track the errors will limit themselves to a reactive process. Unless there is a board that will do all the monitoring, the entire process will continue to commit a vicious cycle: correcting errors only upon detection. This could lead to the patient suing the healthcare provider and claiming insurance payment.

What the board can do

In 2014, incorrect and missing EMR data were the second most prevalent patient safety concern. A board taking jurisdictions can reduce costly misinformation instances at the healthcare organization level. Among others, these are what the agency can do to help mitigate the errors.

  • Standardize the use of EMR systems

  • Approve the right system with all the required functions and features

  • Create a mandatory reporting system for all errors

  • Investigate to identify the root causes of the errors committed

  • Recommend corrective and actionable steps to ensure the error will not happen again in the future

  • Issue guidelines for the medical practice in general

  • Inform national policymaking in support of EMR implementation

Technology is fueling new processes in the healthcare industry, and EMR is just one valuable aspect. While human mistakes are inevitable, there should be a way to bring down errors. Once committed, there should be an agency to investigate and issue regulations so that other healthcare institutions would not commit the same mistakes. So much so, proper tracking saves lives. After all, precision is the very core of this industry.