Standardized training (e.g. Dragon® program) for electronic medical records (EMR) implementation is crucial for any medical institution. However, there is yet another critical aspect to look at when it comes to EMRs. That is a governing body or any independent board that can track your errors.
The rationale behind an EMR error-tracking board
As published in twincitiesemrconsulting.com, hospitals that cannot track the errors will limit themselves to a reactive process. Unless there is a board that will do all the monitoring, the entire process will continue to commit a vicious cycle: correcting errors only upon detection. This could lead to the patient suing the healthcare provider and claiming insurance payment.
What the board can do
In 2014, incorrect and missing EMR data were the second most prevalent patient safety concern. A board taking jurisdictions can reduce costly misinformation instances at the healthcare organization level. Among others, these are what the agency can do to help mitigate the errors.
Standardize the use of EMR systems
Approve the right system with all the required functions and features
Create a mandatory reporting system for all errors
Investigate to identify the root causes of the errors committed
Recommend corrective and actionable steps to ensure the error will not happen again in the future
Issue guidelines for the medical practice in general
Inform national policymaking in support of EMR implementation
Technology is fueling new processes in the healthcare industry, and EMR is just one valuable aspect. While human mistakes are inevitable, there should be a way to bring down errors. Once committed, there should be an agency to investigate and issue regulations so that other healthcare institutions would not commit the same mistakes. So much so, proper tracking saves lives. After all, precision is the very core of this industry.